Shipping & Returns

What is your return policy, and how do I return something?

While we hope that you are in love with your SKINGASM purchase, we do understand that you may need to return a product. If you are not satisfied with your order, you can return or exchange it within 30 days of your purchase.

Returns

We will gladly accept gently-used returns up to 30 days after purchase. You will be refunded for the amount of your return, less shipping and handling. To qualify for a full refund of purchased product(s), your return must include any gifts with purchase.

For US orders, please send the products you would like to return with a copy of your order ID to:

SKINGASM RETURNS
7999 NW 81st PL
Medley, Florida 33166

Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 2-4 weeks to process the return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Consider using a trackable shipping service or purchasing shipping insurance so that your item is protected and does not get lost in the mail. We are not responsible for lost shipments.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@skingasm.com.

Standard Ground Service

Skingasm currently ships within the United States, U.S. Territories and Canada only. We apologize, but Skingasm is currently unable to accept orders for delivery to international addresses outside of the United States and Canada.

Orders to Canada may be subject to customs or import duties and tax charges once they reach their destination country outside of the United States. These charges are payable by the customer and we do not cover this cost.

 

Free Shipping on orders over $50 in USA only

Standard Shipping to Canada is $5.99


Orders placed on Monday through Friday with standard ground service will be processed and shipped the same day, if received by 12pm (EST).

Orders placed on weekends or an observed holiday will be processed and shipped the next business day.

Most ground orders to the USA are delivered within 2-7 business days from the order ship date. For Canada, this is typically 5-7 business days.

Delivery to Alaska, Hawaii, U.S. Territories and some Canadian Provinces may take longer.

Orders placed on weekends or an observed holiday will be processed and shipped the next business day.

Orders placed on Monday through Friday will be processed and shipped the same day, if received by 2:30pm (EST).

    SKINGASM Retailer Partners:

    SKINGASM values its relationship with its retailers and strives to create policies that are mutually beneficial; therefore, all items purchased through our retailers must be returned to the retailer from which the product was purchased in accordance with their return policies.